Updated 28m ago · Tech
Microsoft Outlook and 365 Hit by Widespread Outages
Microsoft Outlook and other Microsoft 365 services suffered a widespread outage Thursday afternoon. Users reported trouble logging in, sending and receiving email.
- 129,000+ error reports logged on Downdetector by 1:09 p.m. ET.
- 83,000 Outlook reports came in just before 1 p.m. ET.
- Teams, Copilot and other 365 tools also drew outage reports.
- Microsoft blamed elevated load on part of its infrastructure.
Why it matters: Business and enterprise customers lost access to email through Exchange, slowing work across sectors. Microsoft said the problem could affect 365 connectivity in any region.
- Media companies were among the businesses slowed by the outage.
- Separately, Microsoft patched an exploited Outlook security flaw on Nov. 10.
How 51 sources split on this story
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51 sources · 56 articles · 53% Center coverage
Where they split: Outlets differ on scope: Deadline reported stand-alone Outlook as operational, while Variety said individual users also could not log in.
Center coverage, 27 sources: The center focuses on the business disruption, Downdetector figures and Microsoft's own technical explanations.
Deadline5hMicrosoft Outlook Goes Down In 365 Outage, Paralyzing Business CommunicationUSA Today34mMicrosoft outage leads to workers' social media snark: 'a snow day'CTV News1h‘Code Grey’ declared at Toronto hospital network amid Microsoft outageabc27 (WHTM)5hIs Microsoft Outlook down? Company confirms 'issues' with email accountsAssociated Press5hIs Outlook down? Widespread outage hits Microsoft appsBBC News4hMicrosoft outage sees Teams, Outlook and Copilot suffer 'connectivity issues'Bloomberg5hMicrosoft Says It’s Working to Fix Outlook, Copilot OutageCNBC3hMicrosoft outage hits Outlook. AWS and Google users also report issuesCNET5hIs Microsoft Outlook Down? What We Know Now - CNETDeutsche Welle3hMicrosoft apps down in US, impacting customer accessibilityEngadget5hMultiple Microsoft 365 Services Are Experiencing An OutageForbes4hMicrosoft 365 Down: Tech Giant Says Server Failures Causing DisruptionKSAT 12 San Antonio5hMicrosoft investigates widespread Microsoft 365 outageNews4Jax5hMicrosoft Outlook outage affects thousands of usersNewsweek4hIs Microsoft Outlook Down? Thousands Report Email Access Issues in USPennLive5hMicrosoft confirms widespread outages involving OutlookScripps News5hMicrosoft outage disrupts email and other servicesThe Dallas Morning News5hMicrosoft confirms Outlook outage affecting users worldwideThe National Desk5hThousands of Microsoft 365 users report email access problems as company investigatesWDTN Dayton5hIs Microsoft Outlook down? Company confirms 'issues' with email accounts, TeamsWFLA News Channel 85hIs Microsoft Outlook down? Company confirms 'issues' with email accountsWKBN Youngstown5hIs Microsoft Outlook down? Company confirms 'issues' with email accountsWPLG Local 105hIs Outlook down? Widespread outage hits Microsoft email and other appsWRBL Columbus5hIs Microsoft Outlook down? Company confirms 'issues' with email accounts, TeamsWSAV Savannah5hIs Microsoft Outlook down? Company confirms 'issues' with email accountsWSB-TV Atlanta2hIs Outlook down? Widespread outage hits Microsoft email and other appsYahoo News4hMicrosoft Outlook and other services down; company says it's investigating
Left coverage, 14 sources: The left frames it as a nationwide failure of a core Microsoft service, emphasizing its scale and the range of products hit.
Variety5hOutlook Outage: Microsoft's Email Service Goes Down NationwideThe Independent4hMicrosoft issues update as mass outage sparks cyber attack fearsABC News5hOutlook outage: Microsoft reports 'issues' with Teams and emailAl Jazeera3hMicrosoft outage hits tens of thousands of usersBoston.com2hIs Outlook down? Widespread outage hits Microsoft appsCleveland.com5hMicrosoft 365 outage disrupts Outlook email, may affect users worldwideHollywood Reporter1hMicrosoft Goes Down, and the Media Business Takes Off EarlyHouston Chronicle5hMicrosoft Outlook outage impacts users across Houston and the USPolitico49mCongressional offices paralyzed by Microsoft outageSan Francisco Chronicle3hMicrosoft outage knocks out Outlook for thousands of usersTechCrunch5hMicrosoft's Outlook email hit by new outage | TechCrunchThe Boston Globe3hWidespread outage hits Microsoft appsThe Guardian3hGlobal Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ serversThe Verge5hMicrosoft Outlook is down
Right coverage, 10 sources: The right centers user complaints and ties the outage to a recent Outlook security flaw and patch warnings.
Daily Mail6hOutlook 'is down': Thousands of users report website, login and app issuesBoston Herald4hIs Outlook down? Widespread outage hits Microsoft email and other appsBreitbart News5hMicrosoft Outlook Is Down for People Throughout the CountryJust the News1dMicrosoft 365 disruption impacts Outlook, email services for users nationwideNew York Post4hMicrosoft Outlook outage disrupts email for more thousands of usersReason3hLiving Today Without Email—Like Animals!RedState8hMicrosoft 365 Goes on the Blink, Leaving Outlook Users in the LurchThe Washington Times4hMicrosoft Outlook and other Microsoft 365 services undergoing outagesWashington Examiner1hOutage hits Microsoft Outlook, impacting more than 120,000 usersZeroHedge4hMicrosoft Hit By Massive Outage, Scrambles To Reroute Traffic Worldwide
What’s next: Microsoft said it is restarting and repairing affected infrastructure to restore capacity. It is also reviewing an unexpected rise in one type of service traffic.
- Microsoft is evaluating redirecting traffic to alternate infrastructure.
- What caused the unexpected increase in service traffic?
- When will full service be restored?
- How many users outside the Americas were affected?
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